Analyze the ensuing case, then produce a report.

The Human Aspects of Personnel

human aspects

In 1980, Mr. Ramlal, the proprietor of a three-star hotel in Muradabad, engaged 50 people to staff a variety of positions in his establishment. Nearly majority of them have up to a 10th grade education. Comparing Ramlal’s pay to those at other hotels in Muradabad, they were excessive.

All of his workers received a variety of privileges from him, including no-cost boarding, accommodation, medical care, and amusement. He was regarded as Muradabad’s top employer in the hospitality sector.

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human aspects

However, he never permitted any two workers to socialise with one another outside of work-related activities. Even the manager and accountant were forbidden from discussing their personal or familial issues by him. However, he used to take seriously discussing work-related difficulties with each employee.

He believed that he was the ideal employer in the Muradabad hotel sector and that he was satisfying all of his employees’ demands, thus he never questioned them or allowed them to talk about their wants, desires, feelings, values, or anything else.

In 1985, a second three-star hotel opened in Muradabad under the management of Mr. Rajesh Sethi. Mr. Sethi provided much lower pay and perks. Surprisingly, 35 staff, including the manager and accountant, who were previously working for Ramlal, joined Sethi’s hotel.

QUESTIONS

(A) Did you think Mr. Ramlal’s employees were really happy with their work? Yes, but why? If not, then why were they silent until 1985?

(a) Why did 35 employees quit Mr. Ramlal despite receiving more pay and better perks than the rest of the hotel staff in Muradabad?

(c) In this situation, do you notice any effects on human desires from changing trends in human resources management?

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